Your organization needs to ensure that critical IT systems are always available to support core business functions.
Unfortunately, maintaining IT systems with an in-house IT staff can be costly and inefficient. Consider turning over your daily managed IT service needs to All Covered. We can be your complete IT service management solution supporting all your servers, network appliances and desktops. Your systems are monitored and supported both remotely and locally 24/7 by our managed IT services team.
Server & Desktop Management
We proactively update, back up, and manage all your computers and servers remotely. Our server and desktop management team monitors every aspect of your network, and issues can be spotted and fixed before they can cause any type of problem. You can rest assured knowing your vital data and IT systems are being monitored and protected 24/7 from our dedicated Remote Support Centers.
IT Help Desk Support
Get live support via telephone or through the Internet 24 hours a day, 7 days a week. You can speak to an All Covered IT Help Desk Support employee here in the U.S. and Canada if you have a problem. We can fix most problems remotely, so that you can be back up and running without having to wait for a technician to come to your office. We can help with server, desktop and network issues.
Remote IT Support
All Covered’s IT Remote Support service is available 24/7. Around the clock support makes it possible for engineers to take care of any IT system issues as soon as they are discovered. If any part of your organization’s IT systems develop a problem, all your organization needs to do is call our IT Remote Support service and report the issue. At that point, All Covered will remotely access your organization’s IT systems and initiate Remote Support to address the problem. If we can’t resolve an issue remotely, on-site emergency support is always there when you need it.
Client Portal Software
At All Covered we make it easy for you to get in touch with us with our Client Portal Software. Whether you want to schedule an onsite visit, submit and track a help ticket or view account information, you can do it all via your own online Client Portal. With this intuitive system, working with your dedicated All Covered team is easier than ever.
IT Strategy Planning
There are a lot of technologies out there and a lot of ways to make your business run more smoothly and at a lower cost. All Covered can help you build an IT Strategy plan that puts these technologies to work for you. We provide strategic planning and help with emerging technologies.