“Providing excellent service has become increasingly important in our industry. Konica Minolta is committed to assuring the highest performance standards across our organization,” said James Ingrassia, Vice President, Solutions and Development, Konica Minolta Business Solutions U.S.A., Inc. “The Pro-Tech Service Award represents Konica Minolta’s gold standard for service competency and proficiency. There is no higher honor for a Konica Minolta dealer and Xerographic Document Solutions Inc. should be very proud of its achievement.”

A 3-Time Pro-Tech Service Award winner, XDS Inc., headed by brothers Rich and Bob Weise, is dedicated to delivering professional, reliable service and maximum performance for Konica Minolta’s award-winning bizhub™ products. To attain the Pro-Tech standard, each element of XDS’s operation was evaluated and measured, including its management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction ratings.

“The Pro-Tech Service Award is a mark of distinction that we are proud to showcase. It symbolizes our commitment to offering the best business practices and the best in service. It certifies to our customer base that we have the skills, people and systems to keep their Konica Minolta equipment operating at the highest level of productivity. It shows to our customers that they can depend on us,” said Rich Weise, Managing Partner, XDS Inc.

XDS Inc. is a local, family-owned business specializing in all areas of document output and document management. Since 1994, XDS Inc. has served local customers by providing tailored document solutions combined with offering world-class personal customer service. For more information, please visit www.xdsinc.com.